Old Mutual is inviting suitably qualified candidates to apply for the position of Senior Administrator in Pinelands, South Africa. This full-time hybrid opportunity is ideal for an organised and analytical individual with strong administrative, reporting, data-handling and customer service skills.
The successful candidate will support daily, weekly and monthly administrative operations, ensuring that transactions are processed accurately and customer queries are resolved efficiently. The role also involves debit order administration, data analysis, stakeholder engagement and identifying opportunities to improve operational processes.
Applications must be submitted before 5 November 2026 at 23:59.
Why Work at Old Mutual?
Old Mutual is a recognised financial services organisation offering employees the opportunity to develop their skills while contributing to important business operations. Working in this role provides exposure to administrative processes, banking requests, operational reporting and data management within a professional financial services environment.
The position also offers an opportunity to work with different internal teams and external banking institutions while strengthening practical experience in systems, reporting and stakeholder management.
Old Mutual Senior Administrator Vacancy 2026 Overview
| Job Detail | Information |
|---|---|
| Company | Old Mutual |
| Position | Senior Administrator |
| Job Reference | JR-84993 |
| Location | Pinelands, South Africa |
| Job Type | Full-Time, Hybrid |
| Closing Date | 5 November 2026 |
| Closing Time | 23:59 |
| Application Method | Online application |
Minimum Requirements
Applicants interested in the Senior Administrator position should meet the following requirements:
- A Matric certificate (Grade 12) is required.
- An NQF Level 6 qualification or National Diploma will be an added advantage.
- Good computer literacy and communication skills.
- Strong analytical and logical thinking abilities.
- Ability to interpret data and prepare operational reports.
- Good customer service and stakeholder engagement skills.
- Ability to work independently and manage assigned tasks effectively.
Advantageous Technical Skills
Experience or knowledge of the following systems and tools will be beneficial:
- SQL
- Tableau and Power BI
- Microsoft Excel and Access
- Alteryx
- Gallery
- New World and Legacy systems
- BaNCS, CMoS and Qlink
Applicants with relevant experience using data analysis, reporting and administrative systems may find these skills particularly useful in carrying out the responsibilities of the position.
Key Responsibilities
The Senior Administrator will perform a range of administrative, reporting and operational support duties. Key responsibilities include:
- Processing and monitoring debit order updates and banking requests.
- Liaising with banking institutions and relevant internal teams.
- Monitoring shared mailbox queries, complaints and escalations.
- Analysing, compiling and distributing operational reports.
- Extracting, reviewing and validating data from internal systems.
- Identifying data errors, anomalies and transaction processing issues.
- Engaging stakeholders to promote accountability and ensure transactions are resolved on time.
- Supporting strategic projects through data extraction and investigation.
- Maintaining standard operating procedure (SOP) documents.
- Assisting with functional testing, training and knowledge sharing.
- Monitoring incidents and following up on outstanding matters until resolution.
The successful candidate will be expected to maintain accuracy, communicate effectively with stakeholders and ensure that administrative activities are completed within the required timelines.
How to Apply for Old Mutual Senior Administrator Jobs
Interested candidates should submit their applications through the official Old Mutual careers portal.
Follow these steps:
- Visit the official Old Mutual careers website using the application link below.
- Search for Senior Administrator – JR-84993.
- Open the vacancy and carefully review the job description and application requirements.
- Complete the online application form with accurate personal, educational and professional information.
- Submit your application before the closing deadline.
Application Link: Apply for the Senior Administrator Position at Old Mutual
Applicants should verify the vacancy details on the official careers portal before submitting their personal information.
Tips to Strengthen Your Application
To improve your chances of being considered, make sure your application clearly demonstrates how your experience and skills match the advertised requirements.
- Highlight your administrative experience: Include relevant experience in transaction processing, banking administration, data management or operational support.
- Demonstrate your reporting skills: Explain your ability to analyse information, prepare reports and identify discrepancies.
- Showcase computer literacy: Mention your proficiency in Microsoft Excel, Access and any relevant data analysis or reporting tools.
- Emphasise communication skills: Provide examples of how you have handled customer queries, complaints and stakeholder relationships.
- Submit accurate information: Check your application carefully and ensure that all required details are complete before submission.
Employment Equity
Appointments will be made in accordance with Old Mutual South Africa’s Employment Equity Plan and the requirements of the relevant business unit.
Closing Date
The closing date for the Old Mutual Senior Administrator vacancy is 5 November 2026 at 23:59. Interested applicants are encouraged to complete the online application process before the deadline.
Final Thoughts
The Senior Administrator position at Old Mutual presents an opportunity for candidates with strong administrative, analytical and communication abilities to contribute to financial services operations. Applicants who meet the minimum requirements and have relevant experience in data handling, reporting and transaction administration should consider applying.
Visit the official Old Mutual careers portal, search for reference JR-84993, and submit your application before the closing date.
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