AVBOB is inviting applications from suitably qualified and experienced candidates for the position of Senior Branch Clerk at its Springs Insurance Office in Gauteng. This permanent opportunity is ideal for an organised administrative professional with experience in the life assurance industry, policy maintenance and customer service.
The successful candidate will support daily branch operations by assisting policyholders, handling insurance-related enquiries, processing claims and policy requests, managing payments and performing general administrative duties.
The position offers a market-related salary, and one vacancy is available. Interested applicants should review the requirements and apply through the official AVBOB recruitment platform.
Why Work at AVBOB?
AVBOB operates in the insurance and funeral services sector, providing employees with opportunities to develop their experience in customer service, policy administration and financial services operations.
Working as a Senior Branch Clerk offers exposure to insurance administration, client relations, claims processing and branch operations. It is an opportunity for an experienced administrator to contribute to efficient service delivery while strengthening professional skills in the life assurance industry.
AVBOB Senior Branch Clerk Vacancy 2026 Overview
| Job Detail | Information |
|---|---|
| Employer | AVBOB |
| Position | Senior Branch Clerk |
| Reference Number | SNRBC/ERS/MB |
| Location | Springs, Johannesburg East Rand, Gauteng |
| Workplace | Springs Insurance Office |
| Industry | Insurance |
| Employment Type | Permanent |
| Number of Positions | 1 |
| Salary | Market Related |
| Closing Date | Not specified |
Minimum Requirements
Applicants interested in the Senior Branch Clerk position must meet the following requirements:
- Grade 12 (Matric).
- At least two to three years of experience in the life assurance industry, preferably in client services or policy maintenance.
- Two to three years of administrative experience.
- Good computer skills, particularly Microsoft Word and Excel.
- Knowledge of the AVBOB production system will be an advantage.
- Additional office administration experience will be beneficial.
Candidates should be able to demonstrate practical experience in administrative support and handling customer-related matters within an insurance environment.
Key Responsibilities
The successful candidate will perform administrative, customer service and insurance-related duties to support the smooth operation of the Springs branch.
Key responsibilities include:
Customer Service and Reception
- Welcome clients and perform general reception duties.
- Assist walk-in clients with enquiries and refer them to the relevant departments.
- Handle customer complaints and fraud allegations professionally.
- Communicate service delays and system problems to clients.
- Refer new business opportunities to consultants.
Insurance Administration and Policy Services
- Handle insurance claims and policy maintenance requests.
- Assist clients with policy-related enquiries.
- Process premium payments and refunds.
- Support efficient handling of client service requests.
Financial and Office Administration
- Manage petty cash and prepare daily banking.
- Prepare weekly and monthly statistical reports.
- Perform general office administration duties.
- Support the daily administrative activities of the branch.
The role requires professionalism, accuracy, confidentiality and the ability to communicate effectively with policyholders and colleagues.
How to Apply for AVBOB Senior Branch Clerk Jobs
Interested candidates should submit their applications through the official AVBOB recruitment platform.
Follow these steps:
- Visit the AVBOB recruitment portal using the application link below.
- Search for the Senior Branch Clerk vacancy at Springs.
- Confirm the reference number SNRBC/ERS/MB.
- Review the vacancy information and application instructions.
- Complete the online application and provide the required details.
- Submit your application through the recruitment platform.
Application Link: Apply for AVBOB Senior Branch Clerk – Springs
Applicants should verify that the vacancy is still open and confirm the application deadline on the official recruitment platform before submitting their information.
Tips to Strengthen Your Application
To improve your chances of being considered, ensure that your application clearly demonstrates your suitability for the position.
- Highlight insurance experience: Clearly describe your experience in life assurance, policy maintenance and client services.
- Demonstrate administrative ability: Include examples of office administration, records management and branch support.
- Show customer service skills: Explain how you have handled client enquiries, complaints and service requests.
- Emphasise computer proficiency: Highlight your ability to use Microsoft Word and Excel, as well as any experience with the AVBOB production system.
- Include relevant financial duties: Mention experience with premium payments, refunds, petty cash and daily banking where applicable.
- Prepare an accurate CV: Ensure your employment history, qualifications and contact details are up to date.
Important Information for Applicants
- The position is based at the AVBOB Springs Insurance Office in Gauteng.
- The employment type is permanent.
- The advertised salary is market related.
- Only one position is available.
- The supplied vacancy information does not specify a closing date.
Recruitment Scam Warning
Applicants should verify vacancy information through AVBOB’s official recruitment platform before submitting personal documents. Never pay recruitment fees or make payments to secure an interview or employment opportunity.
Closing Date
The closing date for the AVBOB Senior Branch Clerk vacancy has not been provided in the supplied listing. Candidates should check the official recruitment portal to confirm whether applications are still being accepted and whether a deadline has been announced.
Final Thoughts
The AVBOB Senior Branch Clerk vacancy offers an opportunity for an experienced administrative professional to work in the insurance sector while supporting customer service and branch operations. Candidates with Matric, relevant administrative experience and a background in life assurance should consider applying.
Visit the official AVBOB recruitment portal, search for reference SNRBC/ERS/MB, and follow the application instructions if the vacancy remains open.
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