Relationship Manager (Corporate Banking) position based on your description:
Department/Unit: Corporate Banking
Grade: Band 5
This JD emphasizes financial growth, client relationship management, compliance, and strategic decision-making for corporate banking.
Apply here
Job Opportunity: Relationship Manager – Corporate Banking
Reports to: Head of Corporate Banking & Institutional BankingDepartment/Unit: Corporate Banking
Grade: Band 5
Job Purpose
Manage a portfolio of corporate clients as the primary financial advisor. Acquire new corporate customers to grow revenue and market share, develop account plans, structure and sell solutions, and collaborate with internal stakeholders to ensure service excellence and portfolio profitability.Key Accountabilities
Financial (40%)- Achieve portfolio financial targets (P&L and balance sheet growth).
- Ensure PAR (Portfolio at Risk) is contained; NPL < 5%.
- Implement portfolio growth strategies via performance scorecards.
- Adhere to bank policies and procedures; provide feedback for competitiveness.
- Resolve audit issues within deadlines and maintain 100% SLA adherence.
- Drive client satisfaction, develop relationships, identify opportunities.
- Maintain accurate CRM data; monitor Net Promoter Score (NPS) and Customer Satisfaction Index (CSI/RSI).
- Manage own learning and development; avail self for coaching and training.
- Maintain competency score and personal development plan.
Job Dimensions
Reporting Relationships:- Direct Reports: N/A
- Indirect Reports: N/A
- Internal: All bank departments
- External: Corporate clients, financial institutions, regulators, government agencies
- Operational and strategic decisions on pricing and product offerings.
- Escalation point to maintain key customer relationships.
- Annual planning cycle with long-term portfolio impact.
Ideal Job Specifications
Academic Qualification:- Bachelor’s degree from an accredited university.
- Minimum 5 years in corporate banking and relationship management.
- Proven track record of achieving portfolio financial growth.
- Knowledge of banking products, operations, customer experience, and regulations.
Competencies
Technical Competencies:- Broad operational knowledge of banking and commercial banking practices.
- Acts as a mentor and reference point for colleagues and clients.
- Self-leadership and reliability.
- Cognitive intelligence to synthesize information and present solutions.
- Adherence to company values and high ethical standards.
- Ability to design value-adding solutions for clients.
- Monitors realization of value for both clients and the bank.
- Emotional intelligence and self-control.
- Social and cross-cultural awareness.
- Agility in adapting plans and actions based on new information.
This JD emphasizes financial growth, client relationship management, compliance, and strategic decision-making for corporate banking.
Apply here
