External Sales and Service Advisor Lead OBR Job – FNB Durban (2026)
Apply for the External Sales and Service Advisor Lead OBR job at FNB in Durban. Explore requirements, responsibilities, and how to apply before 9 April 2026.If you're searching for a banking sales job in South Africa, this External Sales and Service Advisor Lead OBR role at First National Bank offers a great opportunity to grow in sales, customer relationship management, and financial services. Based in Durban, this role focuses on driving sales performance and delivering excellent customer experiences.
Job Overview
- Position: External Sales and Service Advisor Lead OBR
- Company: First National Bank (FNB)
- Location: Durban, South Africa
- Job Type: Full-Time
- Job ID: R48173
- Application Deadline: 9 April 2026
About the Employer
First National Bank is part of the FirstRand Group and is known for innovation and customer-centric financial solutions. The bank fosters a culture of growth, collaboration, and performance, making it an attractive workplace for ambitious professionals.Role Summary
The External Sales and Service Advisor Lead OBR is responsible for driving sales performance, building strong customer relationships, and delivering tailored banking solutions. The role also supports team success by consistently achieving targets and contributing to a high-quality customer experience.Key Responsibilities
Sales and Performance Management- Apply structured sales processes to achieve targets
- Identify and pursue new business opportunities
- Generate leads from internal and external channels
- Cross-sell banking products to maximize portfolio value
- Build and maintain strong relationships with clients
- Understand customer needs and deliver customized solutions
- Manage the full client lifecycle from onboarding to post-sale support
- Ensure exceptional service delivery at all times
- Monitor market trends and competitor activities
- Identify opportunities for growth within the assigned segment
- Develop strategies to increase customer base and revenue
- Ensure adherence to banking policies and regulations
- Comply with audit and legislative requirements (including NCA)
- Maintain accurate documentation and reporting
Requirements
- FAIS-recognized NQF Level 5 qualification or higher
- Completed First Level Regulatory Examination
- Proven ability to meet sales targets
- Strong understanding of financial products and services
Key Skills and Competencies
- Strong sales and negotiation skills
- Excellent communication and interpersonal abilities
- Customer-focused mindset
- Analytical and problem-solving skills
- Ability to work in a target-driven environment
- Self-motivated and adaptable
What You’ll Gain
Working with First National Bank offers:- Career growth and professional development opportunities
- Exposure to innovative banking products and services
- A collaborative and high-performance work environment
- Networking and learning opportunities
External Sales and Service Advisor Lead OBR
Job Description To drive sales performance by applying established processes to achieve individual targets within the assigned area. Build and sustain strong customer relationships through effective engagement and exceptional service delivery. Contribute to team success by consistently meeting...
firstrand.wd3.myworkdayjobs.com
Additional Requirements
- Candidates will undergo a credit record check in line with the National Credit Act (NCA)
- Applications must be submitted before 9 April 2026
Final Thoughts
This External Sales and Service Advisor Lead job in Durban is ideal for professionals who thrive in sales and enjoy building lasting client relationships. With a strong focus on performance and innovation, the role offers a rewarding career path within First National Bank.
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