Business Banking Relationship Manager – Absa Tanzania
Empowering Africa’s tomorrow, together… one story at a time.Absa Tanzania, a leading local bank with regional and international expertise, invites applications for the role of Business Banking Relationship Manager. This is an exciting opportunity to manage and grow a portfolio of enterprise clients while contributing to the bank’s long-term strategic goals.
Job Summary
- Manage and sustain a portfolio of Business Banking – Enterprise customers
- Build long-term relationships founded on efficient and reliable support
- Conduct risk assessments and ensure quality operational service within your portfolio
- Maximize sustainable risk-adjusted portfolio contribution
- Support business development with new and existing customers
Key Responsibilities
Sales & Service (70%)- Conduct annual and interim reviews of customer borrowing facilities
- Actively grow your portfolio and cross-sell banking products
- Consult customers on financial and credit issues
- Resolve complaints and ensure high-quality service delivery
- Plan and coordinate marketing approaches for new business
- Research and identify potential new business opportunities
- Assess priority customers and gather credit application data
- Monitor portfolio quality and manage early warning indicators
- Adhere to procedures, guidelines, and bank policies
- Coordinate day-to-day customer management within the branch
- Support crisis management and task allocation as needed
Risk & Control
- Review risk and compliance profiles of your business unit
- Ensure adherence to Absa policies and procedures
- Stay up to date on regulatory changes and industry developments
Skills & Competencies
Personal Attributes:- Meeting customers’ needs, managing relationships, personal organization, adaptability, self-development, active listening, analytical thinking, decisiveness, entrepreneurial mindset
- Relationship management, risk assessment, corporate and leadership skills, communication, product knowledge
- Deep understanding of Business Banking products and related Personal Sector products
- Ability to recognize changing customer needs and recommend appropriate solutions
Qualifications & Experience
- Business degree preferred
- Training in risk assessment, negotiation, presentation, and communication
- Minimum 2 years tenure required in relationship management with enterprise clients
- Knowledge of banking policies, strategies, and products
- Ability to engage with financial controllers and owner-managers
Education: Higher Certificates and Advanced National (Vocational) Certificates in Business, Commerce, or Management Studies (required)
Apply here
SME Banker - Morogoro
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and...
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