Branch Manager – Moshi
Location: Moshi, TanzaniaJob Type: Full-time
Industry: Banking / Financial Services
Key Responsibilities
- Develop and implement strategies to achieve branch performance targets and growth objectives.
- Lead, motivate, and mentor a team of banking professionals to deliver high-quality customer service.
- Manage the branch’s financial performance, including budgeting, forecasting, and expense control.
- Identify and pursue new business opportunities in the local market.
- Ensure compliance with banking regulations, policies, and procedures.
- Oversee risk management practices and maintain branch operational security.
- Build and maintain strong relationships with key customers and community stakeholders.
- Collaborate with other departments to implement new products, services, and initiatives.
- Analyze branch performance data and prepare reports for senior management.
- Address and resolve complex customer issues and complaints.
Qualifications
- Education: First Degree in Business Commerce, Business Administration, Finance, or related field.
- Experience:
- Minimum 5 years in banking or financial services, with at least 3 years in a managerial role.
- Prior experience in Business Banking or Business Development is an advantage.
- Proven ability to lead and develop high-performing teams.
- Strong financial acumen and experience in managing branch profitability.
- Excellent communication and interpersonal skills.
- Knowledge of banking regulations, compliance requirements, and risk management practices.
- Proficiency in Microsoft Office and banking software systems.
- Fluency in English and Swahili (preferred).
- Banking certifications are a plus.
Behavioral Competencies
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Producing Output
- Providing Insights
- Showing Composure
- Understanding People
Technical Competencies
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Client Knowledge
- Processing
- Product Knowledge (Business Banking)
How to Apply
Interested candidates should submit their applications online through the designated link provided in the vacancy posting.Click here to Apply
