External Sales and Service Advisor OBR Job – FNB Pretoria (2026)
Apply for the External Sales and Service Advisor OBR job at FNB in Pretoria. Learn requirements, responsibilities, and how to apply before 9 April 2026.If you're looking for a banking sales job in South Africa, this opportunity at First National Bank offers a dynamic career in customer engagement, sales, and financial services. Based in Pretoria, this role is ideal for candidates passionate about sales, client relationships, and delivering tailored financial solutions.
Job Overview
- Position: External Sales and Service Advisor OBR
- Company: First National Bank (FNB)
- Location: Pretoria, South Africa
- Job Type: Full-Time
- Job ID: R48097
- Application Deadline: 9 April 2026
About the Employer
First National Bank is part of the FirstRand Group and is known for innovation and customer-focused banking solutions. The bank promotes a culture of curiosity, growth, and high performance, offering employees opportunities to develop and succeed.Role Summary
The External Sales and Service Advisor OBR is responsible for delivering exceptional customer experiences by identifying client needs and offering tailored banking solutions. The role focuses on achieving sales targets, building relationships, and managing the full client lifecycle from lead generation to post-sale support.Key Responsibilities
Sales and Client Engagement
- Apply effective sales processes to achieve targets
- Identify and engage new and existing clients
- Generate leads through internal pipelines and external channels
- Sell appropriate banking products based on customer needs
- Cross-sell services to maximize portfolio value
Client Relationship Management
- Build and maintain strong client relationships
- Manage the full client journey from application to post-sale support
- Provide proactive and personalized financial solutions
- Ensure high levels of customer satisfaction
Market and Business Development
- Monitor market trends and competitor activities
- Identify new business opportunities
- Adapt strategies to meet changing customer needs
Compliance and Governance
- Ensure adherence to banking regulations and policies
- Comply with audit and legislative requirements (including NCA)
- Maintain accurate documentation and reporting
Requirements
- FAIS-recognized NQF Level 5 qualification or higher
- Completed First Level Regulatory Examination
- Ability to meet sales targets and performance metrics
- Strong understanding of financial products and services
Key Skills and Competencies
- Strong sales and negotiation skills
- Excellent communication and interpersonal abilities
- Customer-focused mindset
- Analytical thinking and problem-solving
- Ability to work in a fast-paced environment
- Self-motivated and target-driven
What You’ll Gain
Working with First National Bank offers:- Opportunities for career growth and development
- Exposure to innovative banking solutions
- A collaborative and high-performance work environment
- Networking and professional advancement opportunities
Additional Requirements
- Candidates will undergo a credit record check in line with the National Credit Act (NCA)
- Applications must be submitted before 9 April 2026
External Sales and Service Advisor OBR
Job Description To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures Hello Future External Sales and...
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